This was a while ago but whenever I remember my experience now years later it still lights me up. I tried on a dress that I loved and they ordered the dress (now mind you I ordered this dress months ahead of my prom.) They never ordered it till it was a month before my Prom date and when they got the dress it was wayyyyy too big. I ordered a size two which they said would probably not even need to be altered. The size that came in was a 12!!!!!!!!!!!!!!!!! So they tried to alter the one they had in store and I HAD TO PAY FOR THE ALTERATIONS!!!!!!!!!!!!!!!!! They were very rude about the whole experience and I do not feel like I should of paid for the alterations since this was not my error. We didn't receive any discount and being rude on top of it. I WILL NEVER EVER GO TO OLIVERIO'S BRIDAL AGAIN AND DO NOT RECOMMEND AT ALL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
The consultants are absolutely amazing!!! They helped me find the perfect wedding dress without trying on a lot of different options.
The absolute worst customer service ever. Not only was I not greated when I entered, but we had to ask for assistance. And then I was told that because my wedding is in 2019 and not 2017 or 2018 that I was too early dress shopping and that "when you gain weight the dress won't fit you" and then essentially was called fat when I said o wore anywhere from an 8 to a 12. And to top it off she said "the only dress style that would look good on you anyways is the ballgown so it hides your belly" like seriously woman. I was so offended when I left I was furious. Dress shopping for a wedding should never be like that.
Bought my wedding dress and had it altered there. They didn't BUSTLE it. For the first dance with my husband he had to kick my dress out of the way. Rented my groomsmen shoes, ties, and suspenders off them.... Suspenders and shoes came in the wrong color, 4 days before the wedding! Their response? Oh well they don't even come in that color, i think black will look better anyways! I had no choice with 4 days left but to do that. They never apologized for their mistakes and made it seem like they didn't believe they made any. Very insulting.
Terrible experience all together!!... poor selection of plus size (only 3 over size 20) when I called the day before to make sure, she said yes, we have lots. To the customer service not greeted upon arrival and (must you call every girl "baby"), a tad over the top. Oh and your shop is totally out dated, it's not the 90's.
Oliverio S Bridal Prom Boutique is a US Clothing Store based in Clarksburg, West Virginia. Oliverio S Bridal Prom Boutique is located at 118 Emily Dr, Clarksburg, WV 26301, USA.
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