Been a customer for almost 15 years... Walked in all of the associates were busy, 7:00 one walked away from his customerd and turned the lights off and locked the door. Rudely asking what I needed I told him with no reply from him.. So i just walked out..Poor customer service.
Awful service and bad attitudes from everyone there! It was an awful experience and I'd suggest going to another us cellular if possible.
Nice store, very friendly workers.
Walked in they were somewhat busy. Waited a few minutes. Told the gentleman there, who was not wearing a name tag, that we wanted to ask some questions about our phone bill. He set us down and proceeded to dial the desk phone and said customer service will be on the phone shortly. This guy was an idiot! I would have called from my own phone had I wanted to talk with customer service, so instead of helping us, he left us with the desk phone in our hand and talk to customer service. I was absolutely insulted! I walked out and called US Cellular and complained. He works at the US CELLULAR in Clarksburg, WV on Emily Drive. I will never go there again!!
U S Cellular is a US Store based in Clarksburg, West Virginia. U S Cellular is located at 243 Emily Dr, Clarksburg, WV 26301, USA.
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