Nice store, trained staff. But, if you have paid your bills and are not upside-down on your credit, they have no interest in you as a customer. Misleading marketing policies of the corporation do not encourage anyone to become a customer, let alone remaining a customer. Making appointments seems to matter very little if someone walks in just ahead of your slotted time. Prepare to stand and negotiate, because seating seems to be for staff waiting for customers.
They clearly don't care about the customers unless you're in there buying $600 worth of electronics. Called to ask about the restoration fee and was hung up on by some rude man because "Well maybe if you would have listened to the recording, you would have heard that I can't answer those types of questions. You have to call customer support?" He repeated that twice. Okay, hang up on me again AT&T. Your company sucks, and I can't wait until my contract is up in a couple of months so I can finally switch companies.
Very good service. Took care of my needs right away. Store very clean and well kept. Employees are wonderful. Thank you guys.
Up to date store, fend for yourself to get waited in, computer systems crash and takes 2 or 3 times to get phone activated on an account with multiple lines. Their answer, SORRY. Doesn't help when it takes up a large part of your day and you still spend hours on phone with customer service to fix what the store did! Wouldn't recommend this store.
At T is a US Electronics Store based in Clarksburg, West Virginia. At T is located at 542 Emily Dr, Clarksburg, WV 26301, USA.
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